Refund Policy for Health and Blossom

At Health and Blossom, we are committed to ensuring a satisfying shopping experience for all our customers. If you are not entirely pleased with your

purchase, our Refund Policy outlines the circumstances under which you may be eligible for a refund.

Refund Eligibility:

1. Unused and Unworn Items: To qualify for a refund, the returned items must be unused, unworn, and in their original condition, with all tags
   and packaging intact.
2. Damaged or Defective Products: If the product you received is damaged, defective, or missing parts, you may be eligible for a refund.
   Please contact our customer care team within 24 hours of delivery to report the issue.
3. Incorrect Items: In the case of receiving an incorrect item, please initiate a return within 7 days of delivery. If the return is approved,
   you will be eligible for a full refund.

Non-Refundable Items:

1. Hygiene and Safety Concerns: Due to hygiene and safety reasons, we cannot offer refunds for opened skincare or wellness products.
2. Customized or Personalized Items: Customized or personalized products are not eligible for refunds unless they arrive damaged or defective.

Refund Process:

1. Initiating a Refund: To initiate a refund, please contact our customer support team at [email protected], providing your
   order details and the reason for the refund request.
2. Return Shipping: The cost of return shipping is the responsibility of the merchant, vendor, or seller. Once your return request is approved,
   we will provide you with instructions on how to return the item.
3. Refund Approval and Processing: Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your
   refund. Approved refunds will be processed within 10-15 business days and credited back to your original payment method.

Exceptions:

Please note that we do not offer refunds for items that are used, opened, or do not meet the eligibility criteria mentioned above. We also do not
accept exchanges or returns for products that are not defective.

If you have any questions or need further assistance, please feel free to contact our customer support team. We are here to help ensure your
satisfaction with every purchase from Health and Blossom.